Luana Rendina

Office Manager

Profile

Luana Rendina first joined the family business in 1999. Luana is hardworking, down to earth and has a friendly manner with all of her clients.
A licensed real estate agent and now head of the Property Management Department, Luana's career philosophy combines transparency, great listening skills and empathy with proven experience and an outstanding level of local and industry knowledge. She thrives on the competitive and often challenging nature of real estate.
Luana and Rendina are a natural fit, where culture and people share her commitment to the highest level of professionalism, and a company which holds the leading edge and in every way. Bringing integrity to all her business dealings, Luana has sustained a high level of success throughout her career with determination and perseverance to work hard for her clients, produce excellent results under pressure and exceed her client's expectations in every instance.

What Luana's clients are saying

Hi Luana & Robert, I would like to thank you both for your great effort and support in listing and leasing my property in Maribyrnong. I have previously rented a place through Rendina and now gladly listed my own unit through them. No matter on which side of the fence I have been, I still received a fantastic support and service through your team. One thing that I definitely appreciated in working with Rendina is the constant professional communication. Exceptionally helpful and nothing seemed to be too hard or complicated. Thank you again Maral Hi Luana and Norris Just a friendly email to sincerely thank you both for the outstanding job you did in renting out my unit, on a small time frame. Your professionalism, courtesy, advise and honesty were first class I can't thank you enough and have no hesitation in recommending your services. Once again a big thank you!! Cindy Hi Luana, I have just vacated a property that was rented through your office at 75 Athol St, Moonee Ponds. Bianca was the Property Manager through the 2 odd years we lived there. I just wanted to share some positive feedback to her approach to her work. We have recently relocated to Brisbane and Bianca have had to deal with a frustrating experience with a cleaner we organised for the end of vacate clean. Bianca has gone above and beyond to ensure we have been looked after and i know this isn't normally in her job description. Even though we are only tenants we will shortly become home owners, albeit in here in Brisbane, but i can assure if we stayed in Melbourne we'd have become customers of yours easily on the back of our experiences with Bianca. She is a credit to your company and i wanted to share this feedback with you. Tyson Price Hi Luana I can see from the Rendina website you head up the property management team. I am the owner of an apartment in Speakmen St that is currently managed by Chelsea. I just wanted to write you a quick email to express my appreciation for Chelsea as my property manager. Day to day I have found Chelsea to be extremely organised, professional and a pleasure to deal with. That alone makes me a satisfied customer! However, just today, Chelsea went far beyond all expectations in dealing with my exiting tenant. He was meant to have moved out yesterday, and when we found he had not, Chelsea took control of the situation. What amazed me is that she not only got the tenant to move the majority of his items out by 2pm, but she also spent her Sunday cleaning the whole apartment from the sorry state it was in before! I have never heard of a property manager doing such a thing but she did such a great job and she did it with a smile. I'm very grateful for the extra care and service Chelsea puts in for my property, and she is definitely an example to many.Absolutely amazing! Looking forward to many years with my property managed by Rendina (with hopefully equally great tenants!) Peter It was smooth sailing from the word go. The team at Rendina, were more than accommodating especially Luana and Cassandra who managed the property in Kensington I was renting. It was a great experience. I was welcomed to the home with a gift hamper filled with household goods. They were extremely thoughtful, and I found them to be extremely attentive to any maintenance issues. I unfortunately had to break my lease due to moving, cassandra made it extremely easy for me to do so, without any hassles. I highly recommend them, and will defiantly go through Rendina again in future. Sam R - Google Review

Contact

Mobile: 0419 788 491
Phone: 03 9381 6500
Email: luana@rendina.com.au