Rendina Real Estate
1300 4 SELLS or 1300 4 RENTS

1

Sale 202 Stockmans Way, Kensington

Dear Nathan,

This is just a short note to thank you and your team for all the effort put into selling the above property. As per normal, you achieved our Reserve Price and taking into consideration the way the economy is at the moment, I think you did very well. Nathan this is the third property you have sold for us and it will not be the last.

Just remember Nathan we will be selling our own residence in Kensington within the next two years and we will be expecting Big things from you and your team again.

Regards,

Trevor Maguire



 
2

Sincere Thanks and Appreciation - 32 Athol Street, Moonee Ponds

Dear Lou,

We would like to thank you, along with the Rendina team, for your fantastic work in assisting us with the sale of our home – 32 Athol Street, Moonee Ponds. While we initially had very little experience with property sales, you certainly made us feel at ease with your high level of integrity and professional approach throughout the duration of the campaign.

Special thanks to Charles Bongiovanni, who maintained continuous contact with us and kept us well informed on the progress of the campaign. His reliability and proficiency should certainly be acknowledged, and we always felt confident and assured that our property was being dealt with in the right hands. We trust that the potential buyers also felt at ease with his honesty, professionalism and high level of interaction. 

We were all very impressed with the way the auction was conducted on the day. The turnout amazed us all and your level of commitment and excitement left us all on the edge of our seats in anticipation. It is fair to say that the final result exceeded our expectations and we are ecstatic. We have you and the Rendina team to thank for our success. Your efforts and dedication will always be remembered. 

On behalf of the extended family, we are proud to have had the pleasure of being represented by the Rendina team, who always had our best interests at heart. The level of excellence and competence displayed has certainly been recognised, and we will most definitely be recommending you to prospective vendors and buyers in the future. 

Thanks again, 

Elizabeth Fragomeni and Extended Family



 
3

2/57 Buckley Street, Moonee Ponds

The easiest decision you're likely to make in the entire process of selling your house is to put it on the market. It's the period of time that follows the decision to move on your most valuable asset that is perplexing.

 

Everybody in your social circle and beyond becomes an instant real estate aficionado: “No, don't sell at auction, the market isn't right.” “Yep, now is the time to sell at auction.” “Private sale - it's the only way to go.” “Sale by date - it's the best way to sell your house now!”

 

And then the real work begins - the recruitment of a real estate agent to handle the sale of your property. One by one, potential agents file through the house, extract the magic figure that you have in your head, and then invariably inflate it in order to secure your business.

 

Enter Lou Rendina, on, may we add, a Sunday afternoon. His thorough approach and decisive demeanour was just what the doctor ordered. He quickly put us straight on the true market value of the property, offered intelligent tips on presentation and garden modifications, was resolute on his decision to sell at auction, and organised a marketing campaign to suit our budget.

 

Leigh Chant was appointed as our agent, and what an inspired choice she turned out to be. Leigh demonstrated absolute professionalism throughout the campaign and was on hand practically 24/7 to answer any queries. We didn't want an overbearing agent to conduct the open houses - her calming influence, experience, honesty and expertise were an invaluable asset. At different periods throughout the open house campaign, we sent through friends, who all reported the same even-keeled and informative approach to questions posed.

 

So, the campaign ran smoothly, we achieved great numbers during the open houses, the team at Rendina was at our beck and call throughout the duration, and we achieved a sale on auction day; all parties concerned were satisfied.

 

Entrusting somebody to sell your home is undoubtedly the most important decision you will make. The plethora of agency choices on offer is staggering and for the uninitiated, a veritable minefield. Rendina offered a professional service, didn't flatter our expectations, and delivered on their commitments and assurances. We honestly couldn't have asked for a more professional real estate agency or comprehensive approach; few people know the inner west better than Lou Rendina.

 

 

Paul Jones.



 
4

AMAZING!

To The Rendina Staff

519 Macaulay Road

Kensington, VIC 3031

 

 

To All Concerned:

 

 

We are pleased to recommend Lou Rendina and his highly qualified and attentive staff to any prospective vendor.  We had the misfortune of originally signing with another agency.  This other large agency did a shocking job leaving us feeling more than a bit bleak with our situation.  Lou and Luana Rendina, along with Nathan Collyer and the rest of the Rendina team decisively took the reins and turned around what was quite a bad situation for any vendor to be in. 

 

The level of attention we received throughout the campaign was amazing.  Whenever I rang or emailed, I was responded to immediately and Lou's advice on how to best 'show' our home was fantastic.  Rendina is not just a “signing” agency. Rendina is a full service, red carpet, and excellent value for money real estate agency.

 

On a personal level, Lou Rendina is not only a class act, but he and his team's conduct was always professional, caring, ethical and determined.  They took on the sale of our home, as if it was their own.  I wouldn't place the sale of any future home with anyone else. 

 

Sincerely,

 

M & J Vulin

Ascot Vale



 
5

HARD WORK & COMMITMENT

I engaged Rendina Real Estate to sell my Moonee Ponds property. My dealings with Rendina were nothing short of excellent. The selling process was straightforward with the property sold quickly and at an excellent price.

I would personally like to thank Lou for his hard work and commitment to achieving a fantastic outcome.  His well planned and budgeted marketing campaign achieved a sale with three weeks of its commencement, with a sale price well above my reserve.  Lou kept me up to date each week with the potential buyers and level of interest in the property.  Lou accurately assessed the likely sale price and managed my expectations at all times.

Although selling a property is typically a stressful experience (especially when the market is so unpredictable), my dealings with Rendina were an absolute pleasure.  Like their other clients, I can attest to their integrity, professionalism and reliability.  I have no hesitation in recommending Rendina to my family and friends.

D. Attana, Fitzroy



 
6

WONDERFUL COMMUNITY SUPPORT

Dear Rendina Real Estate,

On behalf of Moonee Ponds West Primary School, committee, staff, students, the rest of the school community and myself, I would like to thank you very much for the support towards our annual school fete.

The fete was a great success and your support contributed to a wonderful community day.  The money raised will go towards supporting existing programs at the school.

Your organisation will be acknowledged for it's donation in our weekly newsletter.  This will be done on more than one occasion.

Once again, thank you for supporting our state primary school.

Mr Anthony Hilton - Principal



 
7

SINCERE THANKS!

Hi Lou,

This is just a quick note to express our sincere thanks to Nathan for

all his assistance in selling our house at The Crescent Kensington.

Nathan was always exceptionally helpful and nothing ever seemed too

much trouble for him.

How Nathan maintains his extreme professionalism is a mystery to me.

Thanks again Nathan.

K & J Barratt



 
8

EFFORT & PROFESSIONALISM

Lou,

Marie & I would like to thank you and your staff for the effort & professionalism put into the sale and rental management of the property.

Special mention needs to be made of Nathan, who I initially had misgivings about, due to a perceived lack of experience, which was proved to be a non issue, a very pleasant and approachable young man.

Nathan did an excellent job, on our behalf, in the management and negotiation of frustrating tenants who were less than co-operative in many areas during the sale period. Throughout, Nathan's communications were excellent, keeping me updated and constantly advising / verifying the direction we should take on a regular basis, and  ensuring any follow through was completed,  to make a successful sale.

I would like to have gone through the 'Auction Process'  for the experience, however I can only say, you managed a very fair outcome on our behalf.

We would both like to thank yourself and Nathan, and your company for all your positive efforts, plus the flowers.

Thank you all, kind regards,

K & M Bowler



 
9

ABSOLUTE COMMITMENT

Dear Lou:

I just want to thank you again for your work and dedication to selling our house in Flemington. We have been very impressed with your professionalism and absolute commitment to achieving an amazing outcome for us on the sale.

From the outset of the negotiation process you represented your business with knowledge and a high level of customer service.  You leveraged your consistent results on similar properties and extensive experience in the local area, as well as your flexibility to provide a competitive fee structure, to create a very compelling reason to sign with you over and above other agents in the area.

Once we had signed, we felt confident that you were managing our interests with a balanced view to the market. You didn’t over promise and under deliver, rather you gave us frequent and realistic information and advice to help us throughout the selling process. We also appreciated that you managed our relationship from a distance with us being in Sydney and never felt that we missed your personal attention to our campaign.

The final sale price you achieved for us far exceeded our expectations and we felt this was clear evidence of your skill as an agent as well your experience and understanding of the local market and the types of buyers it attracts. The fact that you were able to sell our house significantly above our reserve within a week of the first open illustrates why Rendina real estate is so successful.

With this being now the 4th time we have done business with Rendina either through buying or selling property over the last 10 years, I would now unequivocally recommend you and your team to anyone looking to buy or sell in the area.

Thankyou!

Bronwyn and Simon Thomas



 
10

Very Happy

I just wanted to drop you an e-mail to say thank-you for everything throughout the process of purchasing my first home. It has been an absolute pleasure to have had the opportunity to deal with you and Rendina Real Estate. Should any of my friends be looking to buy in the area at any point in the future, i would definitely recommend that they come and speak with you.

Thank -you again.

PS Thanks also for the gift. It was an unexpected surprise...no doubt it'll come in handy too.

Mark Horman

 
11

CALM & EASY APPROACH

Dear Nathan,

We would like to take this opportunity to thank you for the expert way you handled the sale of our property.  We were impressed with the way you communicated with us in regards to people going through the property, your polite demeanour and your skills in obtaining us a good price.

So thanks again and we are sure with your calm and easy approach, you will have many successes.

Yours thankfully,

A & M Carabott



 
12

APPRECIATION & GRATITUDE

Dear Lou,

Regarding - Nathan Collyer

We would like to extend our appreciation and gratitude to you, and in particular, Nathan.

We have found Nathan to be professional, courteous, and overt.  Nathan was personal to our needs and we cannot speak highly enough of him and would recommend him to anyone wishing to sell their property.

We appreciate the efforts of yourself and your team, as a team is only as good as its leader.

Thank you Lou and Nathan.

P & F Johnson



 
13

What a Success!

To whom it may concern:

RE:

I wish to write to you and personally thank all the staff at Rendina Real Estate for the recent sale of both my properties, 40 Fairbairn Dve, Kensington & 5/157 Holmes Rd, Moonee Ponds.
After reviewing the market, it became clear that Rendina was the clear choice in the Kensington and Moonee Ponds area. I was delighted on the prices Rendina achieved, exceeding my reserve in excess of $50,000 on both properties. The attention to detail, close consultation and professional service made the entire process very comfortable and very rewarding.
I have bought and sold in the local area many times in the past with a variety of results but i know i can trust you to always return a successful result. Thank you once again and i look forward to future dealings with your agency.

Yours sincerely,
D Michelsen

 
14

Mr Lou Rendina

Dear Lou,
Just a short note to thank you and your Company for the way my wife and I were treated during the purchase of our property at Maribyrnong.

When I picked up the keys at your office after settlement, I was handed a gift and a thank you card for purchasing from Rendina Real Estate. I must say I was actually “stuck for words” at the kindness of receiving a card and a gift.

During the period before settlement, on many occasions, I needed to ask for  assistance and found that at all times i was treated with special care and attention, the customer service provided by your team was exceptional. I found your honesty and professional ethics to be of a very high standard.

Again, thank you for your assistance and I commend your company for employing young professionals.


Sincerely Yours,
J. Leonello



 
15

Thankyou

To the staff at Rendina Real Estate,
Thank you very much for your help with finding us the perfect home! We are very excited and are looking forward to moving in. We really appreciate the fact that you only showed us properties that matched our criteria. I'm sure you know there are many cowboys out there and they unfortunately tried to sell us properties we were not interested in.

Kind regards
F. McAllister

 
16

Highly Recommended

To whom it may concern,

I would like to presonally thank the staff at Rendina Real Estate for selling my home: handled I can only highly recommend the Rendina team. It has been a tough time for my family over the last few months and i found that Rendina understood that and took special effort to go out of their way. Selling our home on the auction day was a relief and the advice that i had recevied up until auction day was outstanding, which left me feeling comfortable and informed at all times.
I would have no hesitations recommending the Rendina Team and their service to anyone in the future.

Yours sincerely,
M Weinstein
Flemington

 
17

To Whom It May Concern,

RE: NATHAN COLLYER

During my search for a new home in Kensington, I have had the pleasure of being served by Nathan Collyer. From the first time I met Nathan at an Open for Inspection, he has served me with the utmost care and professionalism.

On several occassions, Nathan has demonstrated a committment to excellent customer service by arranging meetings and inspections beyond the normal business hours to cater to my busy life.

Nathan has also shown me that he pays attention to his clients needs and wants by constantly presenting to me properties that meet my criteria both aesethetically, functionally and within my price range.

Throughout the whole process, Nathan constantly keeps me up to date with the progress of the offer and settlement procedures. I can honestly say that Nathan has taken away the stress of finding a new home for me.

If there is a time in the future where I have to call upon the services of a real estate agent, I would not hesitate in contacting Nathan again.

Should you wish to attain a verbal reference from me regarding Nathan Collyer, please do not hesitate to contact me.

Best regards,

B Lee

 
18

Couldn't Believe It

I write to you in huge praise & appreciation of Lou Rendina, who recently sold our property as referred above, for a complex record price & within a single figure time frame of it being on the market…….. my wife & I, needless to say, couldn’t be more delighted with the result.

The level of Lou’s competency, professionalism & intestinal fortitude, throughout our short business dealing was nothing short of sensational.

It was certainly very refreshing to see a young man, such as Lou, continuously show us an enormous amount of tenacity, determination to succeed & enthusiasm, before, during & after the sale of our unit. Lou’s communication skills, clarity & negotiation abilities were amongst the most impressive I have experience in all my years in corporate / business life.

I would certainly have no hesitations whatsoever in recommending, in particular, Lou & you’re company to any of my family & friends in the future.

Yours sincerely
P. Fox

 
19

Professional Approach

Dear Nathan,

Just a quick note to let you know how happy we are with your professional approach to selling real estate.

Being both on the selling and buying side you made our experience quite easy and as painless as one can expect when dealing with $$$.

Your understading and unique ability to see a genuine buyer should be quite rewarding for your future.
Nathan, do not hesitate to use me as a reference when and if you ever need one.

I wish you all the best for the future,
Keith

 
20

Hello Lou,

Just a quick note to thankyou for achieving the result that you did at Eastwood St, Kensington on Saturday. The entire campaign went very smoothly and your advise was invaluable. Both G and myself would not hesitate using you services in the future and recommending Rendina Real Estate to others.

Once again, thanks for a very professional job.

Kind Regards,
L & G Allan

 
21

Job Well Done

Special thank you to the Rendina Real Estate Team - Re. Sale of our property in Albermarle St, Kensington

The purpose of this letter is to thank the Rendina Real Estate team for the very successful sale of our Kensington property.  We believe the lead up to the auction provided interested buyers with an in-depth understanding of the Kensington Village and its potential for the future, and in turn enabling us to obtain the very good price for our Kensington property.

The auction itself was a great experience for us with the Rendina team providing us with great support both before and after the auction.  Once again, thanks to all at Rendina and a special mention to Lou for a job well done.

J & A Clarke



 
22

Delight and Appreciation

My wife and I, would like to send you this short email to express our delight and appreciation for the excellent job you have done for us in the sale of our new property at 12 Lakeside Cres, Edgewater (Maribyrnong).

You have made the whole process a pleasant experience for us and your service courteous and very professional.

We are delighted with the price you have negotiated for us and in such an extremely short timeframe.

We are very happy and we thank you again.

Best regards

Tom Mascaro

Perth 



 
23

Commitment & Professionalism

When making the decision to sell our house selecting Rendina was a simple choice as whenever driving through the Kensington area the Rendina brand was prominent and seemed to be selling 90% of the properties in the area. Our initial meeting was with Nathan Colleyer and Lou Rendina. We had asked for Nathan as we had seen that he had his name on almost every sign in the area which meant he had a strong customer base. The meeting was conducted extremely professionally and plenty of research had gone into the presentation. After the meeting we had no hesitation in signing up with Nathan and Redina Real Estate as we knew that they would make every effort to achieve the best result.

 

Right from the beginning we found Nathan to be positive, informative and proactive in the sale of our home.  Once we had officially set the auction date things started to move quickly and with approximately 1 – 2 weeks of setting the auction date the first offer came in.  The period from the first offer through to the final offer was about 2 ½ days and throughout this time Nathan worked extremely hard for us in securing a successful outcome.  We were impressed with his dedication through out the campaign. He regularly organized meetings with us after hours, as well as regularly showing people through on different nights during the week. After receiving our first offer at no stage did we feel pressured into accepting the offer or did Nathan try to sway as in a particular direction.

 

Finally we would have no hesitations in recommending Nathan to anybody who looking to sell their house. His commitment, service and professionalism has allowed us to receive results we doubt we could have got elsewhere.

 

Lauren Cornips and Mark Verberne



 
24

Testimonial for Mr Nathan Collyer

The purpose of this letter is to provide a testimonial for Mr Nathan Collyer. Nathan acted as my sales consultant for my recent purchase.

Nathan Collyer is an excellent ambassador for Rendina Real Estate. During my dealings with Nathan he was well groomed, professional, accommodating and easy to deal with. Nathan would also follow up any questions i had in a timely manner. He was honest, polite and provided excellent customer service.

I would have no hesitation in recommending Nathan's consultant services to other potential buyers.

It was a pleasure doing business with Mr Nathan Collyer and i wish him the best in his career as he has a very bright future ahead of him.

Yours sincerely,

S.L Sorbello

 
25

Sincere Thanks

Hi Nathan,
A friend of mine mentioned that she met you recently at a party, which has prompted me to send you this email which I had meant to prepare some months ago.

I had wanted to pass on my most sincere thanks for assisting me with the purchase of my first home in Rankins Rd, Kensington. Throughout the process, I could not have faulted the way in which you went about your job. I had initially contacted you about a flat in Flemington as I was interested in knowing the price at which it had been sold and to see if there were any other similar properties in the area that matched what I was looking for. After carefully listening and obviously noting my needs, you proceeded to show me two properties that came very close to what I was looking for and not long after - the perfect place! This was brilliant as I managed to secure the property, before the property was advertised.

Inspections were able to be set at times that were convenient, I never felt pressured, and my queries were well researched. This was all very refreshing, especially as your local competitors often did not return my calls, answer my queries and persisted on showing me through properties that clearly did not match my requirements or likes. What can be a draining, frustrating and lengthy period - you made simple, easy and I could not be happier with my purchase.

I sincerely apologise for not thanking you sooner. I have recommended you and your agency to numerous friends and family who have expressed interest in the area so I hope that you do hear from them. I wish you all the success in your role for the future!

Best regards and thanks again,
C. Ibbs

 
26

Excellent Customer Service

In purchasing our house through Rendina Real Estate, we found Lou Rendina extremely helpful. His professional, but personable attitude was a pleasant surprise and we found ourselves constantly being kept up to date regarding the purchase of our house. His customer service is excellent and we felt we, as the customer, were his top priority, and meeting our needs was in the forefront of his mind. I would not hesitate in recommending him to others.

S. Peebles

 
27

ENTHUSIASTIC!

Dear Lou,

53 Cakebread Mews, Kensington

We are writing to express our thanks for your efforts and Nathan Collyer's efforts in selling our property.  We really appreciate your work in achieving the sales result we were after in what was a challenging auction.

We would also like to acknowledge the professionalism of Nathan who at all times during the selling process was enthusiastic, kept us infirmed and was friendly and approachable.

Thanks again to the Rendina team and we wish you all the very best for the future.

Yours sincerely,

A. Baker & F. Baker



 
28

Professional Group

In May we engaged Rendina Real Estate to sell our Kensington property. We were impressed by the team approach of the sales department, presenting a professional group of agents with a diverse range of expertise to ensure a successful outcome for the vendor.

We would personally like to thank Nathan Collyer for his professionalism, honesty and commitment to providing superior customer service.  Nathan was easily reached and followed through with tasks, he provided regular information with regards to potential buyers and level of interest in the property.  Nathan provided honest contributions and insight based on his knowledge of real estate potential in the area and worked with us to promote the successful safe of our property.

With the team at Rendina we achieved an excellent outcome, which exceeded our expectations.   I have no hesitation in recommending Rendina Real Estate.

E&D Warren



 
29

WAY ABOVE EXPECTATION!

Dear Nathan

I would like to take this opportunity to thank you for the professional way you marketed & sold our property.  The price you achieved was way above our expectations, but in line with your calculations.  Prior to the auction, you kept us informed after each open day & of the offers from prospective buyers, however your advise to wait & go to auction, achieved a great result for us.

I would have no hesitation recommending you & Rendina for any future business.

Yours sincerely,

D & A Connors



 
30

Honest, Accurate & Relevant

Recently we have had dealings with Mr Nathan Collyer of Rendina Real Estate in Kensington. Initial contact was made through chance and led to the purchase of a highly sought after property. This led to the selling of our existing property in the same complex.

 

Nathan handled both the purchase and sale process with enthusiasm and we found our dealings with him to be honest, accurate and relevant.

 

We believe his professionalism and attention to detail in both transactions enabled us to buy for a realistic and manageable price whilst achieving a sale price  above the reserve for our existing property.

 

We have no hesitation in recommending Nathan to any potential buyer or seller who may wish to utilise his services.

 

Sincerely,

  

Neil and Joan Heywood



 
31

I would certainly recommend Lou and Rendina Real Estate to others

We were very happy with the auction result - certainly exceeded my expectation!  Many thanks for the advice you gave me, regular updates provided & reassurances!  I also just want to mention your secretary (Olivia) - a couple of times that I called the office, she knew exactly who I was and that I lived in the UK and thus aware of the time difference & difficulty in communicating by phone. That level of service is hard to come by.

"I was very happy with the service provided by Lou Rendina for the sale of my property in Flemington. As I'm based in the UK, I relied quite heavily on the advice provided by Lou on the current market conditions in Melbourne and choice of marketing campaign. Lou's advice turned out to be spot-on and thanks to his work during the campaign, the sale price achieved was above my expectations.  I would certainly recommend Lou and Rendina Real Estate to others."

Regards



 
32

6/8-32 Howlett Street, Kensington

Dear Nathan,

 

I am writing to thank you so much for your outstanding service while sellings my apartment, 6/8-32 Howlett Street, Kensington.

 

After me experience when I purchased the property thought you 3 ½ years ago, (which I have ever forgotten and comment regularly on to friends and family), I had no hesitation or doubt listing my property exclusively with you when I decided to sell and move overseas.

 

Nathan, you provide such a positive, dedicated, friendly & professional service and the experience of selling with you was outstanding, I am very grateful, for not only the outcome, but for the whole process and how you took me through it.

 

You are a genuine professional who is naturally friendly and non-intrusive with your dealinds, and that is a rare mix in any industrie. As is your skill of managing expectations – say what you do and do what you say – a simple phrase, but so important, and you managed my expectations perfectly which kept me calm and happy throughout the whole process. You also kept me up to date with all the information I needed, I never felt like I did not know what was going on, but as importantly I never felt like you were communicating with me just so you cuold tick me off your list for the day.

 

You know the area, and the interested buyers you have are also genuine, again, so important it is not about quantity it is about quality and you certainly have a talent for matching buyers and property.

 

I also want to comment on the extra effort you also put in after hours, you really work for the sellers and buyers and are so accommodating, some Sundays and long weekends, it is ok to turn your phone off!!!

 

Nathan, sincerely, thank you, as mentioned, not just for the great outcome, but for the whole process – it is truly appreciated.

 

Take care, I wish you all the best for the future, and congratulations to the lucky people who enlist your time when selling real estate.

 

Warm regards,

 

Kirstin Miller.



 
33

38 Lincoln Mews, Kensington

Dear Rendina,

 

Thank you for selling our property in such a short period of time and at a reasonable price given the current economic conditions. We were very impressed with you professionalism in our dealings. We were kept informed every step of the way in regards to buyer’s details, opening times and results of the opens. Your enthusiasm and earnest to get us the best possible prices was much appreciated.

 

The signing of the contract was made easyt when you came all the way from Kensington to Mount Waverly on a late evening. You have made the selling of our property a stress free ordeal and I highly recommend you to anyone wanting to sell his or her property. A good agent is one who gets on with it and seixe the opportunity to corner the buyer whnever possible and you have definitelyt demonstrated your ability to hold on to buyers and make them pay a better price.

 

Thanks again for your assistance.

 

Regards,

 

L.Tan

Mount Waverly



 
34

Alex Puglia - Rendina Real Estate

I am the owner of unit 3/149-151 Roberts St, Essendon as a result of my dealings with Alex Puglia.

 

I have been consistently impressed by both Alex’s attitude towards his work and his performance on the job. His interpersonal and communication skills have allowed him to develop a strong, productive relationship with us (me and my husband) as clients. Alex has the listening skills necessary to extract information from clients while performing sales tasks.

 

Alex has the analytical skills to discover the needs of clients and devise viable solutions. His ability to remain unflustered during negotiation proves his ability to work well under pressure.

 

In additions, Alex has a positive, optimistic attitude that is contagious. It is such a pleasure talking to him. He made himself available to all my requests and provided assistance when needed.

 

I was highly impressed by Alex’s personality, attitude and abilities and I would recommend him without reservation. Alex proved to be an asset to Rendina Real Estate.

 

Yours Sincerely,

 

Mihaele Uta.



 
35

227 Melville Road, Pascoe Vale South.

Paul & Wendy Damiano

 

Re: 227 Melville Road, Pascoe Vale South

 

Dear Mr. Rendina,

 

We would firstly like to thank Rendina Real Estate with the assistance in purchasing the commercial property at 227 Melville Road, Pascoe Vale South.

 

We would especially like to offer our appreciation to the work carried out by your sale executive Ale Puglia. Alex assisted us through this process with ease and confidence. Whilst he has shown the upmost professionalism during this time, he was also able to accommodate our personality which made for a pleasant experience.

 

Alex was always willing to investigate any concerns and answer all questions that we had. He assisted us when our conveyancer was unable to be reach by either ourselves or Alex and directed us to Elizabeth Barbaro who jumped on board straight away.

 

Overall we found this our first experience in the commercial market to be handled smoothly across the board. We believe that Alex is very knowledgeable, enthusiastic and professional.

 

We trust that you will agree he is an asset to the Rendina team.

 

With kind regards,

 

Paul & Wendy Damiano.



 
36

We appreciate your professionalism

To whom it may concern,

 

We are pleased to have been able to deal with Alex Puglia. We have dealt with Alex only for a couple of months and in that time, had found him to be not only polite but also responsive to our needs. Alex has been honest and reliable and strives to do the best for his clients.

 

Alex you will do well in your career, as it shows in your mannerism that comes across friendly and very helpful. We appreciate your professionalism.

 

We would definitely recommend you to anyone who is going to buy or sell property.

 

Thank you very much.



 
37

Sale of 15 Banchory St Essendon

Dear Stephen,

 

 

This is just a short note to thank you and Lou for an outstanding result in the sale of 15 Banchory St. I have appreciated the way that you have provided frequent and clear feedback regarding potential purchaser attitudes, and general advice regarding the sale process.

 

We had the added difficulty of selling a house with an existing lease. You have managed the relationship with the tenants to ensure that they participated in the open for inspections that enabled the property to be presented in the best possible condition.

 

When we first met I set you and Lou a “Stretch Objective” for that sale price. I did not expect it to be achieved. That the Rendina team exceeded that objective is a credit to you through out the sales campaign, and Lou as the Auctioneer.

 

I would have no hesitation using Rendina Real Estate in the future, or recommending Rendina to friends and family.

 

Regards,

 

 

Peter Williams



 
38

Impressed us the most

Hi Tena,

I rang this afternoon and left a message for you, as unfortunately I missed speaking with you.

Unfortunately, around the same time you called, Ewen was offered another property today, which we had previously applied for. As it is a larger than Margaret Muir Way, we felt that it better suited us.

I would like to apologise for any inconvenience to you due to this situation and thank you for your assistance. Please advise us if you would like us to collect our application documents or if you are able to shred them/dispose of them appropriately.

We would also like to note that we have dealt with many real estate agents in our search for our new home. You were far and away the one that impressed us the most - both with your responsiveness to our requests, and also your general customer service and communication. Thank you again.

Regards,

Liz Allsopp and Ewen McPherson.



 
39

Testimonials

“I met with five agents initially and selected Nathan Johnson because of his auction results and more importantly because of the professionalism he exhibited.” 

L.  McConnell

 

“We had five months wasted by the previous agents.  Nathan was then appointed.  He was inventive, consistent and always gave regular updates.”

 D & H. Bradshaw

 

“Nathan's professional approach and conduct of business before, during and after the sale was truly outstanding.' 

J. Huggins

 

“We were delighted will the result on auction day.  It truly surpassed our expectations.  Thank you Nathan for being professional, courteous and enthusiastic throughout the whole process.” 

S. Hillard

 

“Whilst the market at present has proven to be difficult for those like us selling properties, we can rest assured that the price we received on auction day was all due purely to the application of Nathan's market knowledge and his commitment to achieving the best possible result.” 

T & F. Parks

 

“Thank you for your guidance and sound advice.  Your professionalism, enthusiasm and honesty ensured us a quick and successful result.” 

D & A. Kerss    

 

“I would like to thank Nathan Johnson on his excellent customer service skills during the sale of my property.  He was always professional and extremely helpful.” 

M. Partridge

 

“Nathan was very professional and well prepared from the very beginning.  I have no hesitation in recommending him to my neighbours and friends.” 

C. Orange

 

“We could not be more pleased with the professionalism and expertise that Nathan showed in handling the sale of our property.”

A. Scicluna

 

“Nathan did an exceptional job in looking after me during the weeks prior to the auction and the result was proof enough that all the necessary groundwork was done.” 

R. Saliba



 
40

Superlative and Successful Effort

Epsom House

Tasmania

 

12 July, 2012

 

Dear Richard Rendina,

 

This is to thank you for your superlative and successful effort on our behalf during the past  12 months. That time has co-incided with the most difficult property market in Melbourne that I can remember since I bought my first property in 1975.  In that time you have sold not one but two properties for us- a town house in Ascot Vale and a Victorian house in Moonee Ponds.  In both cases other agents had tried and failed before we turned to you - and you did not let us down.

 

Any agent can sell a property in a hot market but  a hot market in Melbourne is now a distant memory. A former US president once said “when the going gets tough, the tough get going”.  You did get going and got for us the results we needed.

 

Thanks again

 

Geoff Robertson



 
41

TESTAMONIAL FROM A VERY SATISFIED VENDOR

“Selling the family home in uncertain economic times was never going to be a straight-forward exercise”.  “Choosing a competent real estate agent with a proven track record can certainly ease the pain”.  These were the words of Kensington resident Don Walsgott, following the successful sale of his property last week by Richard Rendina of Rendina Real Estate, following a 5 week sales campaign.

 

“From the day I walked into their office in Macaulay Road, through until the Contract of Sale document was signed, Richard Rendina made the project as stress-free as possible for me,” Don added. 

 

“Richard's attention to detail, his presentation and courteous manner, and timely execution of return phone calls, house visits and document preparation took much of the stress away from the exercise for me”, Don said.  “It let me get on with my life whilst they got on with the job of selling my home”.  “In fact, I went on holiday during the campaign”, Don added.

 

“In my retirement, I am now downsizing to a smaller, manageable place” Don said.  “Prior to, and following the execution of the sale, Richard also assisted me with helpful advice on how to prepare my home for sale, and how to deal with an excess of furniture following the sale.”

 

“I bought this home from Rendina in 2001, and chose to sell with them in 2012.”  “I am glad I chose Rendina to look after my interests”.  “In these tough times, you need a sales team with local experience, tenacity, and the ability to make the sale, just as their slogan states”, Don concluded.        

 
42

Above and Beyond

Good morning Lou,

We would like to personally thank you and your team for the first rate service you provided on the sale of our home. 

We interviewed four leading agents in Essendon, before choosing you. You stood out as the preferred agent, through your positive and caring attitude.

The four week campaign went brilliantly. There was constant communication from your office in addition to regular catchups with you.

On the day of the auction, you and your  team were comforting and it was a terrific experience to watch you all in full swing. You were the ultimate professionals, identifying prospective buyers, constantly evaluating the approach and changing tact as the auction unfolded.

We appreciated the individualised attention and the excellent service we received from start to end.

You demonstrated professionalism, honesty and integrity that are truly "above and beyond", rendering you truly superior in your field.

We would highly recommend your services to anyone that is contemplating buying or selling a home.

Kind Regards,
Raff & Anthony Corso



 

RENDINA REAL ESTATE PTY LTD 519 Macaulay Road Kensington Victoria Australia 3031 T:9381 6500 (24hrs) F:9381 6555

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